Troubleshooting Articles

Deleting an Uploaded/Shared Exhibit as a Host

Email Link Opens to an Error Page or Blank Webpage

Feedback from the Microphone

File Will Not Upload Error

Google Chrome's Camera & Microphone Settings

I Did Not Receive an Email Invitation to a Deposition

macOS Microphone and Webcam Troubleshooting

macOS Video Feed Does Not Display

Microsoft Edge's Camera & Microphone Settings

The Deposition is Not Listed on My Dashboard

Troubleshooting Tips for Hosts if Experiencing Feedback Issues

User Can See & Hear All Participants, but Cannot be Seen or Heard by Other Attendees

User Gets Kicked Out When An Exhibit is Introduced

User is Unable to Hear Anyone in the Deposition

Windows 10 Camera App Shows Blocked Privacy Settings

Windows 10 Microphone & Webcam Troubleshooting

User Cannot Connect due to a Firewall issue

Exhibit Viewer is Missing Buttons

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.